Travel more convenient
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Star Alliance ‘Auto Doc Check’ is an industry first. Star Alliance has launched the first ever airline alliance product aimed at simplifying the often-complex task of verifying travel documentation requirements, especially for itineraries that cover several countries. ‘Auto Doc Check’ was developed by a joint Star Alliance initiative involving experts from eleven of its member carriers.Up to now it has often been a challenge for check-in personnel and passengers to keep current about what documents are needed for travelling abroad. With state-of-the-art technology now evaluating the passenger’s travel documents and deciding if the passenger is allowed to travel, Auto Doc Check'' is taking the guesswork out this decision.'Auto Doc Check' returns a clear and concise ‘Yes’, ‘No’ or ‘Conditional’ response at check-in. Travel warnings and conditions associated with the rules of the country are presented on screen in an easy-to-understand format that is then accessed by a carrier’s host system and individually tailored for their passengers. This is done via an extensive database containing travel rules for every country. Nevertheless, passengers should continue to ensure that they have the necessary documentation prior to travel.Auto Doc Check also helps expand the scope of off-airport check-in initiatives, especially for international travel. Passengers checking in via the internet or at self-service units can use the same service.
bmi guarantees easy connections and limits passenger transfer times to an absolute minimum thanks to significant improvements the coming months. bmi’s check-in area will be relocated, extended and refurbished. Currently due eight million fewer people travelling through the terminal each year, bmi passengers already enjoy a quieter terminal. The British Airport Association guarantees it will only take 5 minutes to pass security (95% of the time). Further improvements, such as a new concept international departure lounge, can be expected in 2009.
At Lisbon Airport tap| executive, tap|plus passengers or Gold and Silver Victoria Program and TAP Corporate card members are now offered a new security control and priority x-ray handling service that will help facilitate faster access to the departure lounge.This new TAP Fast Track service at Lisbon airport uses the Green Way concept offering a dedicated X-ray channel for passengers and baggage with priority access, providing reduced waiting time at security checks and adding to the improved service introduced with the creation of the Espaco Premium.TAP is the first airline company to offer this new option available in Lisbon Airport at Terminal 1, along with the new Espaco Premium (Premium Customer Center), an innovative structure inaugurated in June that offers its business segment passengers exclusive attendance with special check-in and customer care services and greater speed and efficiency during departure.
